Sterilight Warranty

Manufacturer warrants the ultraviolet disinfection system hardware and electrical systems to be free from defects in material and workmanship for a period of five (3) years for the date of purchase by the original owner (consumer) on a pro-rated basis. Manufacturer warrants the ultraviolet lamps to be free from defects in material and workmanship for a period of one (1) year and the reactor chamber for a period of seven (10) years, The warrantor will at its option and expense, wither repair or replace such units subject to the following conditions, exceptions, and exclusions.

Conditions, Exceptions, and Exclusions

The foregoing limited Warranty is subject to the following terms and conditions:

  1. Water passed through the unit must fall within the following parameters:
    1. Iron: < 0.3 ppm (0.3 mg/L)
    2. Hardness*: < 7gpg (120 mg/L)
    3. Turbidity: < 1 NTU
    4. Manganese: < 0.005 ppm (0.05 mg/L)
    5. Tannins: < 0.1 ppm (0.1 mg/L)
    6. UV Transmittance: > 75% (call factory for recommendations on applications where EVT < 75%)
    7. * Where total hardness is less than 7 gpg, the UV unit should operate efficiently provided the quartz sleeve is cleaned periodically. If total hardness is over 7 gpg, the water should be softened. Warranty will be void if the proper steps are not taken to ensure that these impurities are not present.
  2. This limited Warranty shall not apply to any unit which has been repaired or altered by anyone other than the Warrantor or by a person authorized by the Warrantor, nor to any units which have been subject to misuse, neglect, or accident.
  3. This limited Warranty runs exclusively to the original Consumer and with respect to the original installation only.
  5. This limited Warranty excludes the cost of labour in removing any defective unit or installing any replacement unit. This limited Warranty applies only to a unit when returned to the Warrantor at the owner's expense and in accordance with shipping instructions received from the Warrantor.